How do I choose the right kiosk or display stand?
Start with the space you have, the type of product you sell, and how much customer interaction you want. A touchscreen kiosk works well when shoppers need product details, pricing, catalogue browsing or self service steps. A 360 degree display stand suits items that need to be seen from every angle, such as shoes, small appliances, cosmetics or premium accessories.
We normally begin with a site assessment. That helps us check floor space, power points, light levels, foot traffic and the flow around the fixture. In busy stores in Johannesburg or Durban, for example, the placement has to allow people to stop and interact without blocking the aisle.
- Measure the available floor area in metres
- Note where power and network points are located
- List the products or content you want on screen
- Decide whether you need a fixed unit or a hire option first
What happens during installation?
Installation is planned so that trading is disrupted as little as possible. We confirm delivery times, access rules and security procedures before the team arrives. In some malls the loading bay times are strict, and in town centres there may be municipal rules about off peak work or after hours access.
On site, the team places the unit, connects power, checks network integration if required and tests the screen or rotating mechanism. Content is then loaded and the system is checked with your staff before handover. If your store has backup power or load shedding routines, we can factor that into the setup so the unit keeps working as far as possible.
- Delivery and placement of the unit
- Power and network connection checks
- Software configuration and content loading
- Final testing with your team present
Can I hire a kiosk or display stand for a campaign?
Yes, short term hire is useful for launches, seasonal promotions, product trials and mall activations. It is a practical option if you want to test shopper response before buying, or if you need extra units for a short trading period. Hiring can also help when a store in Cape Town, Pretoria or Bloemfontein is running a limited campaign and does not need permanent equipment.
We help you decide on the right hire period, delivery date and support level. Some clients only need the unit delivered and set up. Others want the content refreshed during the campaign, plus a quick response if anything needs attention. It is a simple way to keep the setup aligned with the promotion and your budget.
Do you support stores in different provinces?
Yes, we supply and support retailers across South Africa, including Johannesburg, Pretoria, Cape Town, Durban and Bloemfontein. Our Midrand base makes it easier to support Gauteng stores quickly, while planned deliveries are arranged for other regions with the right timing and access details.
We also work with multi branch retailers that need the same setup in several locations. That often means repeating the same branding, content structure and service process from one store to the next so the customer experience stays consistent. Coastal sites can need extra care for humidity and salt air, especially when equipment sits near entrances or open mall walkways.
What support do you offer after installation?
Support can be arranged as a once off call out, scheduled servicing, or a retainer for ongoing help. The right option depends on how heavily the unit is used and how important it is to your trading day. Retailers with long trading hours often choose preventative servicing so small issues are picked up before they interrupt sales.
Our support team can handle fault checks, parts replacement, software settings, network issues and refresher training for staff. If the unit is used by new team members often, a short training session helps keep usage correct. That reduces wear and saves time when someone is trying to solve a problem during a busy shift.
- Preventative servicing and checks
- Fault repairs and parts replacement
- Staff training and refresher sessions
- Support retainers for ongoing cover
How does custom branding and content loading work?
Custom branding lets the unit reflect your store, your product range and your promotion. That can include colours, logos, on screen menus and product messaging. We then load the content and test that it displays clearly under retail lighting, which matters in bright shopping centres and stores with large window fronts.
If you are not sure what to include, we can help structure the content so shoppers can follow it easily. Keep the message short, use clear product images and make the main action obvious. A good setup should feel simple to use, not busy. When shoppers can understand it quickly, staff spend less time explaining it and more time selling.
What should I prepare before I submit an enquiry?
Before you send an enquiry through the contact page, it helps to have a few basics ready. The more detail you provide, the quicker we can advise on the right unit, the right placement and the likely service plan. You do not need every answer upfront, but the key facts make the process smoother.
- Store location and branch name
- Product type and intended use
- Available space and power access
- Whether you want to buy or hire
- Any installation dates or campaign deadlines
We then take it from there with a practical recommendation and a clear next step. If there are site restrictions, security rules or mall timing limits, tell us early so we can plan properly, otherwise the job can slow down later.
