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Showrooms

iTouch 360 is based in Midrand and supports retailers across major South African business centres. These location pages outline local supply, installation and consultation coverage.

Showrooms

Midrand Showroom For Hands-On Product Viewing

Our Midrand showroom is the main point of contact for retailers who want to see screen size, cabinet finish, touch response and display flow before making a decision. It gives store teams a clear idea of how the unit will sit in an aisle, at a till point or in a promo area, and what power and network access will be needed on site.

For Gauteng retailers, this is often the best place to compare options side by side. We work with stores in Sandton, Centurion, Pretoria and Johannesburg, and the showroom helps decision makers move from a rough brief to a practical layout without guesswork.

Which Location Page Should You Open First

Each location page focuses on local supply and support coverage, so you can quickly see what service is available in your area. Some stores need a full installation with content loading and staff training, while others only need delivery, configuration and a follow-up service visit.

  • Midrand Showroom for product viewing and planning
  • Johannesburg Supply for central business and retail sites
  • Pretoria Supply for northern Gauteng branches
  • Centurion Support for follow-up service and adjustments
  • Sandton Support for premium retail centres and malls
  • Cape Town Supply for Western Cape retail rollouts
  • Durban Supply for coastal stock and installation needs
  • Bloemfontein Supply for Free State retail coverage

What To Consider Before You Book A Visit

Before a showroom visit, it helps to know where the unit will stand, how many shoppers will use it at once and whether it must handle long trading hours with limited downtime. Retailers in coastal areas often ask about humidity, while inland stores usually focus on dust, power stability and day to day maintenance.

We also look at access for delivery, floor loading, wall space, and whether the site rules allow after-hours installation. If your branch has strict mall hours or municipal restrictions on works, that can change the sequence of the install and the timing of sign-off. A short site assessment saves time later and keeps the rollout tidy.

Retail Services Supported From Each Location

Our location coverage is not only about stock movement. It also supports the full setup that retailers need to get the unit working properly from day one, with the right software, branding and network connection in place. That includes planning for staff use and simple operating routines so the store team can manage the unit with confidence.

  • Site assessments and solution design
  • Custom branding and content loading
  • Delivery installation and software configuration
  • Network integration and preventative servicing
  • Fault repairs, parts replacement and support retainers
  • Staff training for floor teams and supervisors

Why Retailers Use A Localised Support Model

A single national supplier is useful, but local support matters when a store needs a quick adjustment, a software update or a replacement part. Midrand gives us a strong base for Gauteng, and our supply coverage in Johannesburg, Pretoria, Cape Town, Durban and Bloemfontein helps keep projects moving without unnecessary delays.

This is especially useful for multi-branch retailers who want the same display standard across several centres. One team can handle the brief, another can support the install and follow-up work, which keeps the rollout clear and reduces back-and-forth for your store managers. It also helps when trading hours are tight and work has to be done before opening or after close.

How To Work With The iTouch 360 Team

Our team is set up to guide retailers from first enquiry through to support after installation. Sibusiso Mthembu leads the business, with support from Lerato Khumalo, Johan van Wyk, Anele Dlamini, Megan Naidoo, Thabo Molefe and Zanele Mokoena. That mix of operations, technical work and client support means each stage has a clear contact point.

Retailers usually start by using the enquiry form on our contact page. From there we can confirm the right location coverage, arrange a showroom visit if needed, and set out what is required for delivery, installation and handover. It keeps the process simple and avoids mixed messages, which is important when a store is trying to stay open and trading.

Questions we get asked

Can I visit the Midrand showroom before placing an order?

Yes. The Midrand showroom is the main place to view the units, compare options and discuss the best setup for your store before you commit.

Do your location pages cover installation as well as supply?

Yes. The pages show where we supply, install and support retailers, including configuration, training and after-sales service.

Which areas do you support outside Gauteng?

We support retailers in Cape Town, Durban and Bloemfontein as well as Johannesburg, Pretoria, Midrand, Centurion and Sandton.

Planning something? Send the team a message.

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